Human empathy is often seen as a key barrier for chatbots in crossing the chasm of adoption. This barrier is particularly heightened when it comes to any business in CARE, where the personalization and realness of human touch are essential to outcome and experience.
But how scripted/automated are human service providers? And what happens when the human touch is not immediately available? With the advancements in machine learning and natural language processing of conversational chatbots, we ask: can chatbots take on the role of a friend, a listener, or a companion?
Brought to you by Saint Elizabeth Healthcare featuring X2AI, join us to explore the use of conversational AI chatbots, and preview our Elizzbot – the first AI chatbot for family caregivers.
Location
1st Floor Business Club
Speakers
Dr. Zayna Khayat | Future Strategist, SE Futures, Saint Elizabeth Healthcare | @ZaynaKhayat
Michiel Rauws | Founder/CEO, X2AI, AI chatbot start-up born out of Singularity University | @michielrauws2
Allyson Kinsley | SVP Strategy, Brand Experience, Consumer Markets, Elizz & Saint Elizabeth Healthcare | @Allyson_Kinsley
Christine Zhu | Product Development Lead, Elizz & Saint Elizabeth Healthcare | @christine__zhu
Agenda
5:00 pm | Registration, mingle
5:10 pm | Presentation
5:50 pm | Live demo of Elizzbot
6:00 pm | Discussion, mingle
Dr. Zayna Khayat will open the session with an overview of the chatbot landscape in health(care).
Michiel Rauws will share his story of how his AI chatbot came to be, how AI engines its highly effective, emotional, and personalized response, and its use cases in health, care and educational settings.
Allyson Kinsley will introduce “Elizzbot” built on X2AI’s chatbot, designed for family caregivers.
Christine Zhu will share the product development process of bringing personality to Elizzbot and positioning to family caregivers.
This will be followed by a live demo of how Elizzbot supports family caregivers to strengthen their emotional resilience through text conversations, which is available 24/7.
Join us – learn, share, and connect with the growing health chatbot community here in Toronto!